Nyumba · AI Agents
Live across the suiteMlinzi blocked todayKSh 1,204,500Hewa scored businesses8,421Rafiki chats answered12,604Decisions per minute1,183
Agentic AI inside Nyumba

Intelligence that thinks ahead for every Kenyan business.

A growing family of AI agents inside the Nyumba digital banking platform. Each agent watches a different corner of an SME's life — money, risk, conversation — and acts before the owner has to ask.

The Agent Suite

Pick an agent to see it think.

⚡
Hewa AI
Business Intelligence Engine
Live

Watches an SME's revenue, stock velocity, invoices and credit position — then surfaces three proactive insights the owner can act on today.

  • Real-time financial reasoning
  • Connects to Pokea, Biashara Credit & Dhamana
  • Updates Hewa Trust Score live
Biashara TrackerOpen demo →
📡
Propensity Intelligence
Predicting What Happens Next · Hewa
Live

Four propensity models running across 1,500 members at once — surfacing who's ready to upgrade, who needs credit, who's about to default, and who's quietly churning.

  • Population-level mission control
  • Live AI reasoning per member
  • Recommended action for every flag
Nyumba · HewaOpen demo →
🧭
Hewa Coach
Personal Financial Advisor
Live

A two-way conversational agent that turns Amina's Hewa score into a specific weekly plan — and answers live follow-up questions with real numbers.

  • Live streaming conversation
  • Specific point gains & timelines
  • Score ring animates with each insight
Nyumba · HewaOpen demo →
🏠
House Builder
Save Your Way Home · Vijana
Live

The gamification mechanic inside Nyumba Vijana. Every shilling saved literally builds a house on screen — and the tribe sees it happen.

  • Foundation → Walls → Roof → Move In
  • Tribe cheers in real time
  • Hewa Score grows with every stage
Nyumba VijanaOpen demo →
🌐
Hewa Fraud Intelligence
Real-Time Transaction Reasoning · Tuma
Live

Inside Nyumba Tuma, Hewa reasons across five fraud layers in real time — clearing legitimate diaspora sends and flagging genuine fraud where static rules can't tell them apart.

  • Two transactions, two live verdicts
  • Identity, device, VPN & temporal reasoning
  • Explainable CLEARED vs FLAGGED
Nyumba TumaOpen demo →
💚
Community Intelligence
Feed Nudge Agent · Vijana
Live

Hewa watches Amina's tribe, streak and leaderboard, and generates a feed card that feels like social activity — not a bank notification.

  • Backend reasoning, human-feeling output
  • Personalised to tribe + streak + position
  • One tap, quiet confetti, done
Nyumba VijanaOpen demo →
🛡
Mlinzi AI
Fraud & Risk Sentinel
Live

An always-on guardian that scores every transaction in milliseconds, flags suspicious patterns and explains its reasoning in plain English.

  • Per-transaction risk score
  • M-Pesa, Pokea & card monitoring
  • Explainable decisions, not black boxes
Trust & SafetyOpen demo →
💬
Rafiki AI
Customer Conversation Agent
Live

A bilingual Swahili-English assistant inside the Nyumba app that handles balance, loan and statement questions — and knows when to escalate to a human.

  • Swahili + English, code-switching
  • Knows the customer's full Nyumba context
  • Handoff to human in one tap
Customer CareOpen demo →